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餐厅关档
Purpose 目 的 That all calls are answered promptly in a pleasant tone, within three rings as a standard guide. 能够快速地接起电话，按照标准步骤在电话铃响起三声以内。并且用清晰，正常 的说话速度及礼貌的语调接电话。 Why is th... -
分菜服务
Purpose 目 的 That they are being served by friendly, smiling and efficient staff following the service sequence and Chinese banquet lunch or dinner service procedures. 服务人员遵循友好、... -
点单服务
Purpose 目 的 Procedure 程 序 Summary questions: 问题概要 Purpose 目 的 That the food order is taken in a timely manner by friendly smiling staff and that the promotions or special ...