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包厢摆台
Purpose 目的 That the tables are set in a consistent manner with clean tablecloths and complete settings, ready for guests to be seated and start their meals. 在客人到达之前，所有的摆台都应用干... -
餐厅关档
Purpose 目 的 That all calls are answered promptly in a pleasant tone, within three rings as a standard guide. 能够快速地接起电话，按照标准步骤在电话铃响起三声以内。并且用清晰，正常 的说话速度及礼貌的语调接电话。 Why is th... -
服务小毛巾
Purpose 目 的 That upon seating at the table, a clean chilled or warmed hand towel is served within 5 minutes, on a towel tray by friendly, smiling and efficient staff. 客人入座后5分钟... -
服务茅台酒
Purpose 目 的 That Mao Tai wine is served according to traditional Chinese wine service procedures, efficiently by friendly, knowledgeable smiling staff. 快速、有效的根据中国传统习俗服务茅台酒 Wh... -
服务中国茶
## Purpose 目 的 ## Purpose 目 的 That Chinese tea is efficiently served in proper way, fast and hot with complete condiments by friendly, smiling staff. 用适当的方法服务中国茶，快速的将热茶及配料服务给... -
分菜服务
Purpose 目 的 That they are being served by friendly, smiling and efficient staff following the service sequence and Chinese banquet lunch or dinner service procedures. 服务人员遵循友好、... -
标准操作流程
餐前准备 铺台布 准备边台 准备工作间 检查餐厅 仪容仪表 餐桌摆台 点单服务 递菜单 包厢摆台 包厢服务 分菜服务 服务中国茶 服务洗手盅 服务小毛巾 服务花雕酒 服务茅台酒 更换烟灰缸 边桌服务 餐厅关档